Good line management skills are essential for the mental health and morale of both the manager and the team they are managing.

Our Line Manager Training Programme is suitable for line managers who are new to the role or are experienced and want to brush up on their key skills.

The course is tailored to the level of experience and needs of the delegates in the room on the day. We will consult with you before the training day.

Managers will learn:

- Understanding the line management role and responsibilities
- Recognise the qualities and strengths they have as a line manager
- Be able to delegate and set expectations for their team
- Know how to motivate and inspire others to deliver
- Understand how to give effective feedback and manage performance
- Know how to run an effective appraisal
- Recognise different personality styles within their team and how to manage them
- Improve their ability to deal with difficult people and situations, including mental health issues
- Understand how to defuse conflict situations

Training Outcomes:

- An understanding of personal management style and how to use it effectively
- Clear management communication
- Delegation – when and how to do it
- Motivated team members – so they want to do the things asked of them
- Good expectation management
- Confidence within the management team
- Confidence to have difficult conversations to create a good outcome
- Up-skilling of department heads
- Builds resilience within the entire company
- Reduces the likelihood of absenteeism
- Creates an inclusive and open workplace environment

Format:

- 6 hour course delivered in person
- Immersive live training session, led by an experienced associate trainer
- Opportunities to practice embedding their skills through group activities and discussions to share best practice
- The course can be delivered to a minimum of 6 and a maximum of 12 people to allow for rich discussion

Takeaways:

Everyone who completes the course gets:

- A certificate of attendance
- Tools to take care of their own mental health as a manager and support and empower their teams
- Access to our online hub
- Digital support resource to help embed ongoing learning and development